1. Are your products original?
Only the products marked as original in the description are original.

2. Do you offer Cash on Delivery?
Yes. Outside Dhaka requires ৳130 advance courier fee.

3. Delivery time?
Dhaka: 24 hours
Outside Dhaka: 24–48 hours

4. Return policy?
Only for damaged items reported within 1–2 days. DIY/used items not returnable.

5. Warranty?
No warranty unless mentioned.

6. Payment methods?
Bkash, Nagad, Rocket, Bangla QR, Bank Transfer, COD.

7. Can I check products before buying?
Yes, at our office.

8. Do you provide technical support?
Yes, after-sales guidance available.

9. Office pickup available?
Yes, no delivery charge.